Starter
Starting at $100/month
Designed for small businesses, home offices, and startups that need dependable help without a full internal IT department.
- Remote support
- Routine maintenance
- Microsoft 365 assistance
- Security updates
Monthly Support Plans
Each plan is a starting point. HardyIT can adjust scope after reviewing your users, devices, network, cloud services, and business requirements.
Professional
Starting at $250/month
Designed for growing businesses that need faster response, cleaner account management, and a more stable network routine.
- Network management
- Microsoft 365 administration
- Remote support
- Priority response
- Backup monitoring
Business
Starting at $500+/month
Designed for high-paced organizations such as hotels, restaurants, and other busy operations that require 24/7 uptime and rely on proactive IT management for servers, networks, VPN, VoIP, and business Wi-Fi.
- Server administration
- Network infrastructure
- VPN management
- VoIP management
- Firewall monitoring
- Infrastructure monitoring
Plan Terms and Flexibility
Plans define a practical support scope and are not unlimited. Depending on customer needs and the service agreement, unused support time may roll over. Additional time can also be purchased when work exceeds the included scope.
Plan pricing covers HardyIT support services. Customers are responsible for purchasing the hardware, licensing, connectivity, and infrastructure their environments require.
Managed IT Plan Questions
Which plan should my business choose?
Starter fits smaller teams with basic remote support needs. Professional adds stronger management. Business fits high-paced organizations that need proactive support for servers, VPN, VoIP, and network infrastructure.
Are plans unlimited support?
No. Plans define a practical support scope and starting price. HardyIT will clarify what is included before work begins.
Can HardyIT support Microsoft 365?
Yes. Plans can include Microsoft 365 users, email, Teams, SharePoint, licensing, security settings, and account cleanup.
Can plans include on-site support?
Yes. HardyIT can include on-site IT support where appropriate, especially for networking, Wi-Fi, firewalls, servers, phones, and infrastructure changes.
Does unused support time roll over?
It may. Rollover depends on the customer’s needs and service agreement. Additional support time can also be purchased when needed.
Are hardware and infrastructure included?
No. Customers are responsible for purchasing their own hardware, licensing, connectivity, and infrastructure unless a written agreement states otherwise.
Ready to Choose a Support Plan?
Start with a conversation about your users, network, phones, cloud services, and business priorities.